How To Fix O5004 - Item &: you may not reset final delivery indicator.

SAP Error Message - Details

• Message type: E = Error

• Message class: O5 - IS-Oil: MCOE message pool

• Message number: 004

• Message text: Item &: you may not reset final delivery indicator.

What causes this issue?

You tried to reset the final delivery indicator. This is only allowed
before the final delivery function is posted.

System Response

Reset the final delivery flag to <ZK>on</>.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O5004 - Item &: you may not reset final delivery indicator. ?

  The SAP error message O5004 ("Item &: you may not reset final delivery indicator") typically occurs in the context of logistics and inventory management, particularly when dealing with sales orders, deliveries, or billing documents. This error indicates that you are attempting to reset the final delivery indicator for an item that has already been marked as fully delivered.
  Cause:
  
  Final Delivery Indicator Set: The final delivery indicator has been set for the item, which means that the system recognizes that all items related to that delivery have been shipped and cannot be modified further.
  Document Status: The document (such as a delivery or sales order) may be in a status that does not allow changes, such as being completed or fully billed.
  Business Logic: The business process may dictate that once an item is marked as fully delivered, it cannot be reverted to allow for further deliveries or changes.
  
  Solution:
  
  Check Document Status: Review the status of the delivery or sales order. If it is completed, you may need to create a new delivery or adjust the existing one through a different process.
  Use Transaction Codes: If you need to make changes, consider using transaction codes like VL02N (Change Outbound Delivery) or VA02 (Change Sales Order) to see if you can adjust the document appropriately.
  Consult with Business Process Owner: If the final delivery indicator needs to be reset for a valid business reason, consult with your business process owner or SAP functional consultant to understand the implications and whether it can be done through a specific process or transaction.
  Create a New Delivery: If the item needs to be delivered again, consider creating a new delivery for the remaining quantity instead of trying to reset the final delivery indicator.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific notes related to this error message, as there may be updates or patches that address similar issues.
  Documentation: Review SAP documentation related to delivery processing and sales order management to understand the implications of the final delivery indicator.
  User Permissions: Ensure that you have the necessary permissions to make changes to the delivery or sales order, as restrictions may also lead to this error.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant for further assistance.