How To Fix O4107 - Both factor 1 and factor 2 have to be other than '0'

SAP Error Message - Details

• Message type: E = Error

• Message class: O4 - IS-Oil: MAP message pool

• Message number: 107

• Message text: Both factor 1 and factor 2 have to be other than '0'

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message O4107 - Both factor 1 and factor 2 have to be other than '0' ?

  The SAP error message O4107, which states "Both factor 1 and factor 2 have to be other than '0'," typically occurs in the context of pricing or condition records in SAP, particularly when dealing with condition types that require both factors to be non-zero for calculations to proceed.
  Cause:
  This error usually arises in the following scenarios:
  
  
  Condition Records: When creating or maintaining condition records for pricing, if either of the factors (Factor 1 or Factor 2) is set to zero, the system will not be able to perform the necessary calculations, leading to this error.
  
  
  Pricing Procedure: The pricing procedure may have been configured in such a way that it requires both factors to be populated with non-zero values for certain condition types.
  
  
  Data Entry Errors: There may be a mistake in data entry where one or both of the factors were inadvertently set to zero.
  
  
  Solution:
  To resolve the O4107 error, you can take the following steps:
  
  
  Check Condition Records:
  
  Navigate to the relevant condition records (using transaction codes like VK11 for creating or VK12 for changing).
  Ensure that both Factor 1 and Factor 2 are populated with non-zero values.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the relevant sales document or purchasing document.
  Ensure that the condition types that are causing the error are correctly configured to require non-zero factors.
  
  
  
  Data Validation:
  
  Validate the data being entered into the system to ensure that it meets the requirements of the pricing conditions.
  If you are using a custom program or interface to enter data, ensure that it correctly handles the values for Factor 1 and Factor 2.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or configuration guides related to pricing procedures and condition types to understand the requirements for the specific scenario you are dealing with.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (for condition records), and V/08 (for pricing procedure configuration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Exits and Enhancements: If you are using custom logic in your pricing, review any user exits or enhancements that might affect the calculation of factors.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in pricing and condition management.