How To Fix O3610 - More than one item found for material &1 and tracking number &2

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 610

• Message text: More than one item found for material &1 and tracking number &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message O3610 - More than one item found for material &1 and tracking number &2 ?

  The SAP error message O3610 indicates that there is more than one item found for a specific material and tracking number combination. This typically occurs in scenarios involving inventory management, shipping, or logistics where tracking numbers are used to identify specific items or batches.
  Cause:
  
  Duplicate Tracking Numbers: The tracking number may have been assigned to multiple items, leading to confusion in the system.
  Incorrect Data Entry: There may have been an error in data entry, resulting in multiple records for the same material and tracking number.
  System Configuration Issues: The system may not be configured correctly to handle unique tracking numbers for items.
  Batch Management: If batch management is enabled, multiple batches may exist for the same material and tracking number.
  
  Solution:
  
  Check for Duplicates: Use transaction codes like MMBE (Stock Overview) or MB52 (List Warehouse Stocks on Hand) to check if there are indeed multiple items associated with the same tracking number.
  Review Data Entry: Verify the data entry process to ensure that tracking numbers are unique and correctly assigned.
  Adjust Configuration: If necessary, consult with your SAP Basis or configuration team to ensure that the system is set up to handle tracking numbers appropriately.
  Use Unique Identifiers: If possible, implement a process to ensure that tracking numbers are unique for each item to avoid this error in the future.
  Consult Documentation: Review SAP documentation or help resources for specific guidance related to your version of SAP and the modules you are using.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A, MB1B, MB1C, and MIGO for goods movements and inventory management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Exits and BAdIs: If custom development is involved, check for any user exits or BAdIs that might be affecting the handling of tracking numbers.
  Training and Documentation: Ensure that users are trained on the importance of unique tracking numbers and the implications of duplicate entries.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.