How To Fix O3382 - Material document can not be posted, MSEGO1 missing for line &

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 382

• Message text: Material document can not be posted, MSEGO1 missing for line &

What causes this issue?

Before a material document for HPM/TDP materials is posted (additional
stock keeping in several UoM active), the system checks that the
material document is complete. Completeness is defined for such
materials in the following way:
For each MSEG line, one MSEGO1 line is posted (MSEGO1 containing the QCI
parameters for the quantity conversion) and several MSEGO2 lines are
posted as well.
The check logic found a document where the MSEGO1 line is missing for
the update process.

System Response

The system stops processing.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3382 - Material document can not be posted, MSEGO1 missing for line & ?

  The SAP error message O3382, which states "Material document cannot be posted, MSEGO1 missing for line &," typically occurs during the posting of a material document in SAP. This error indicates that there is a missing entry in the MSEG table (Material Document Segment) for the specified line item. The MSEG table contains the details of material movements, and the absence of a required entry can prevent the posting from being completed.
  Causes:
  
  Missing Data: The most common cause is that the material document line item is missing necessary data in the MSEG table. This could be due to a previous error during a material movement posting that was not completed successfully.
  Inconsistent Data: There may be inconsistencies in the data related to the material document, such as incorrect material numbers, plant codes, or storage locations.
  Custom Development: If there are custom developments or enhancements in the system, they might interfere with the standard posting process, leading to missing entries.
  Database Issues: There could be issues with the database that prevent the correct retrieval of data from the MSEG table.
  
  Solutions:
  
  Check MSEG Table: Use transaction SE16 or SE16N to check the MSEG table for the specific material document number and line item. Ensure that the required entries exist.
  Repost the Document: If the document was not posted correctly, try to repost it. Ensure that all necessary data is filled in correctly.
  Check for Errors: Review the logs for any previous errors that may have occurred during the posting process. This can provide insights into what went wrong.
  Data Consistency Check: Run a data consistency check using transaction code MB5B or similar to identify any inconsistencies in material documents.
  Consult with Basis Team: If you suspect database issues, consult with your SAP Basis team to check for any database inconsistencies or issues.
  Debugging: If the issue persists, consider debugging the posting process to identify where the failure occurs. This may require the assistance of a developer or SAP consultant.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MB1A (Goods Withdrawal), MB1B (Transfer Posting), and MB1C (Other Goods Receipts) to understand the context of the material document posting.
  Material Management (MM) Module: Understanding the MM module and its processes can help in troubleshooting issues related to material documents.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to SAP support for further assistance.