How To Fix O3381 - Material document cannot be posted; quantities are not consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 381

• Message text: Material document cannot be posted; quantities are not consistent

What causes this issue?

Before the system posts a material document for an HPM/TDP material
(stock keeping in several UoM in parallel), several checks are
performed. One check is to ensure that if a zero line MSEG document is
posted (MSEG-MENGE = 0), the additional quantity table MSEGO2 is also
posted with zero quantities. This is not possible if other MSEG
quantity fields are to be posted with non zero quantities, which is the
case for this document.

System Response

The system stops processing.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3381 - Material document cannot be posted; quantities are not consistent ?

  The SAP error message O3381, which states "Material document cannot be posted; quantities are not consistent," typically occurs during the posting of a material document in SAP. This error indicates that there is a discrepancy in the quantities being processed, which prevents the system from completing the transaction. Here are the common causes, solutions, and related information for this error:
  Causes:
  
  Quantity Mismatch: The quantities in the material document do not match the expected quantities in the inventory or the related documents (e.g., purchase orders, production orders).
  Stock Type Issues: The stock type (e.g., unrestricted, quality inspection, blocked) may not be compatible with the transaction being performed.
  Document Flow Issues: There may be inconsistencies in the document flow, such as missing or incomplete previous documents that affect the current posting.
  Batch Management: If batch management is enabled, there may be issues with batch quantities or batch status.
  Negative Stock: If negative stock is not allowed in the configuration, attempting to post a document that would result in negative stock can trigger this error.
  Configuration Issues: Incorrect configuration in the material master or movement types can lead to inconsistencies.
  
  Solutions:
  
  Check Quantities: Review the quantities in the material document and ensure they match the expected quantities in related documents. Adjust as necessary.
  Review Stock Types: Ensure that the stock types involved in the transaction are appropriate and that there are no restrictions preventing the posting.
  Document Flow Verification: Check the document flow for any missing or incomplete documents that may need to be addressed before proceeding with the posting.
  Batch Management Check: If applicable, verify that the batch numbers and quantities are correct and that the batches are in a suitable status for posting.
  Negative Stock Settings: If negative stock is not allowed, ensure that the posting will not result in negative stock levels. Adjust the quantities or stock levels accordingly.
  Configuration Review: Consult with your SAP configuration team to ensure that the material master and movement types are set up correctly.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like MB1A, MB1B, or MIGO to review and post material documents.
  Material Master Data: Check the material master data for any inconsistencies or errors that could affect the posting.
  Movement Types: Review the movement types being used for the transaction to ensure they are configured correctly.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
  
  If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.