How To Fix O3265 - Entries for volume correction factors not found in customizing table

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 265

• Message text: Entries for volume correction factors not found in customizing table

What causes this issue?

The system could not determine a volume corection factor for the
material you are processing, which is linked to a conversion group that
has the product type I (industrial aromatic hydrocarbons). The volume
correction factors are missing in the appropriate table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you have the authorization, you can maintain the entries (Trans.
O592).
<ZH>Note</>: SAP does not deliver the volume correction factor entries.
As indicated in the documentation of the Quantity Conversion Interface
(QCI), you have to obtain your copy of ASTM standard ASTM D 1555-95 from
ASTM directly and maintain the entries. You can order a copy for example
directly form the ASTM web page at www.astm.org using the fast fax
delivery service.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3265 - Entries for volume correction factors not found in customizing table ?

  The SAP error message O3265, which states "Entries for volume correction factors not found in customizing table," typically occurs in the context of materials management or logistics when the system is unable to find the necessary volume correction factors for a specific material or transaction. This can happen during processes such as goods movements, inventory management, or when dealing with specific units of measure.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The volume correction factors for the specific material or unit of measure have not been defined in the customizing tables.
  Incorrect Material Master Data: The material master may not have the correct settings or may be missing necessary data related to volume correction factors.
  Unit of Measure Issues: The unit of measure used in the transaction may not have a corresponding volume correction factor defined in the system.
  
  Solution:
  To resolve the O3265 error, you can follow these steps:
  
  
  Check Customizing Table:
  
  Go to the customizing transaction (usually SPRO) and navigate to the relevant section for defining volume correction factors.
  The relevant table is often T006 (Units of Measure) or a related table where volume correction factors are defined.
  Ensure that the necessary entries for the volume correction factors are present.
  
  
  
  Define Volume Correction Factors:
  
  If the entries are missing, you will need to create them. This can typically be done in the following path:
  
  Logistics -> General -> Master Data -> Units of Measure -> Define Volume Correction Factors.
  
  
  Enter the required data for the volume correction factors for the relevant units of measure.
  
  
  
  Check Material Master Data:
  
  Use transaction MM03 to display the material master data and verify that the unit of measure and other relevant fields are correctly set up.
  Ensure that the material is assigned to the correct volume correction factors.
  
  
  
  Review Unit of Measure Settings:
  
  Ensure that the unit of measure used in the transaction is correctly defined and has a corresponding volume correction factor.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO for customizing settings.
  MM03 for viewing material master data.
  MM02 for editing material master data.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on volume correction factors and unit of measure settings.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  By following these steps, you should be able to resolve the O3265 error and ensure that your SAP system can correctly process transactions involving volume correction factors.