How To Fix O3062 - Oil quantity conversion cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: O3 - IS-Oil: HPM messages (goods movements, QCI, deliveries)

• Message number: 062

• Message text: Oil quantity conversion cancelled

What causes this issue?

You cancelled the Quantity Conversion Interface (QCI) conversion.

How to fix this error?

Quantities already calculated are saved, otherwise no quantities will
be stored. Recalculate the quantities after correcting the necessary
parameters, or cancel the document in process.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O3062 - Oil quantity conversion cancelled ?

  The SAP error message O3062, which states "Oil quantity conversion cancelled," typically occurs in the context of oil and gas operations within the SAP system, particularly when dealing with the conversion of oil quantities from one unit of measure to another. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for resolving the issue.
  Causes of Error O3062
  
  
  Unit of Measure Issues: The error may occur if there is a mismatch or incorrect configuration of units of measure in the system. For example, if the system is trying to convert between incompatible units or if the conversion factors are not defined correctly.
  
  
  Missing Data: If the necessary data for the conversion (such as conversion factors or reference quantities) is missing or incomplete, the system may cancel the conversion process.
  
  
  Configuration Errors: Incorrect settings in the configuration of the oil quantity conversion process can lead to this error. This includes settings in the material master or in the relevant customizing settings.
  
  
  Transaction Errors: Errors during the transaction processing, such as interruptions or incorrect entries, can also lead to this cancellation.
  
  
  Solutions to Error O3062
  
  
  Check Unit of Measure Configuration:
  
  Verify that the units of measure involved in the conversion are correctly defined in the system.
  Ensure that the conversion factors between the units are set up correctly in the system.
  
  
  
  Review Master Data:
  
  Check the material master data for the relevant oil products to ensure that all necessary information is complete and accurate.
  Ensure that the relevant oil quantity conversion settings are correctly maintained.
  
  
  
  Examine Transaction Data:
  
  Review the transaction data for any inconsistencies or errors that may have occurred during the entry process.
  If applicable, check for any incomplete documents or transactions that may need to be corrected.
  
  
  
  Consult SAP Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling oil quantity conversions and related error messages.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and usage of your SAP system.
  
  
  
  Related Information
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches that could resolve the issue.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that users involved in oil quantity conversions are adequately trained and have access to documentation that outlines the correct procedures and configurations.
  
  By following these steps, you should be able to identify the cause of the O3062 error and implement the necessary solutions to resolve it.