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Message type: E = Error
Message class: O1 - IS-Oil : Message pool exchanges
Message number: 836
Message text: Netting document &/&/& deleted.
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O1836
- Netting document &/&/& deleted. ?The SAP error message O1836 "Netting document &/&/& deleted" typically occurs in the context of the netting process within SAP, particularly in financial or treasury modules. This error indicates that a netting document, which is used to consolidate and settle multiple transactions, has been deleted and is no longer available for processing.
Cause:
- Manual Deletion: The netting document may have been manually deleted by a user with the appropriate permissions.
- System Cleanup: A scheduled job or system cleanup process may have removed the document due to retention policies or data archiving.
- Incorrect Document Reference: The system may be trying to access a netting document that was never created or has been deleted in a previous transaction.
- Data Integrity Issues: There may be inconsistencies in the database or issues with data integrity that lead to the document being marked as deleted.
Solution:
- Check Document Status: Verify the status of the netting document in the system. You can do this by using transaction codes like
F110
(Automatic Payment Transactions) orF111
(Netting) to see if the document exists.- Recreate the Document: If the document was deleted and is necessary for processing, you may need to recreate it. This can involve re-entering the relevant transactions that were part of the netting process.
- Review User Actions: Check the change logs or audit trails to see if a user deleted the document and why. This can help prevent future occurrences.
- Consult with IT Support: If the deletion seems to be a system error or if you cannot find the document, consult your IT support team or SAP Basis team to investigate further.
- Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as some issues may be resolved in newer versions.
Related Information:
F110
, F111
, and FB03
(Display Document) to manage and review financial documents.If the issue persists after following these steps, it may be necessary to escalate the matter to SAP support for further assistance.
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