How To Fix O1818 - Customer number '&' of exchange partner '&' does not exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: O1 - IS-Oil : Message pool exchanges

• Message number: 818

• Message text: Customer number '&' of exchange partner '&' does not exist.

What causes this issue?

This is a system error

System Response

Abnormal termination

How to fix this error?

Check vendor and customer master data of the exchange partner '&V2&'
and contact your systems support.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O1818 - Customer number '&' of exchange partner '&' does not exist. ?

  The SAP error message O1818 indicates that there is an issue with the customer number associated with an exchange partner in the system. This error typically arises in scenarios involving electronic data interchange (EDI) or when processing transactions that require a valid customer number.
  Cause:
  
  Non-Existent Customer Number: The customer number specified in the transaction does not exist in the SAP system.
  Incorrect Configuration: The exchange partner configuration may not be set up correctly, leading to the system not recognizing the customer number.
  Data Entry Error: There may be a typographical error in the customer number entered in the transaction.
  Master Data Issues: The customer master data may not be properly maintained or may have been deleted or archived.
  
  Solution:
  
  Verify Customer Number: Check the customer number in the SAP system to ensure it exists. You can do this by navigating to the customer master data transaction (e.g., XD03 for display).
  Check Exchange Partner Configuration: Ensure that the exchange partner is correctly configured in the system. This can be done in the EDI settings or partner profile settings.
  Correct Data Entry: If there is a typographical error, correct the customer number in the transaction and try again.
  Review Master Data: If the customer number is supposed to exist, check if the customer master data is active and not archived or deleted. If necessary, re-create or reactivate the customer master record.
  Consult Documentation: Review any relevant documentation or configuration guides related to EDI or customer master data management in your SAP system.
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer Master
  WE20 - Partner Profiles
  WE21 - Port Definition
  
  
  SAP Notes: Check for any SAP Notes related to EDI and customer master data that may provide additional insights or fixes.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the O1818 error message in your SAP system.