How To Fix O1540 - Customer master sales data is not maintained for & in & &

O1540 - Overview

• Message type: E = Error

• Message class: O1 - IS-Oil : Message pool exchanges

• Message number: 540

• Message text: Customer master sales data is not maintained for & in & &

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check if the combination of customer / sales organization / division
which was entered is correct.
Check the master data for customer &V1&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O1540 - Customer master sales data is not maintained for & in & & ?

  The SAP error message O1540 indicates that the customer master sales data is not maintained for a specific customer in a particular sales area. This error typically occurs when you attempt to process a transaction (like creating a sales order or delivery) for a customer that does not have the necessary sales data configured in the system.
  
  Cause:
  The error arises due to the following reasons:
  
  Missing Sales Area Data: The customer master record does not have sales data maintained for the specific sales area (Sales Organization, Distribution Channel, and Division) you are trying to use.
  Customer Not Created: The customer may not have been created in the system for the specified sales area.
  Data Inconsistency: There may be inconsistencies or missing information in the customer master data.
  
  
  Solution:
  To resolve the O1540 error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
  Enter the customer