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Message type: E = Error
Message class: O1 - IS-Oil : Message pool exchanges
Message number: 411
Message text: Select either fees or delivery costs.
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O1411
- Select either fees or delivery costs. ?The SAP error message O1411 ("Select either fees or delivery costs") typically occurs in the context of pricing or billing in SAP, particularly when dealing with sales orders, deliveries, or billing documents. This error indicates that the system requires you to specify whether you want to include fees or delivery costs in the transaction, but neither has been selected.
Cause:
- Missing Selection: The user has not selected either the fees or delivery costs in the relevant transaction screen.
- Configuration Issues: There may be issues with the configuration of pricing procedures or condition types in the SAP system.
- Data Entry Error: The user may have overlooked the selection options or misunderstood the requirements of the transaction.
Solution:
Check Selection Options: Go back to the transaction screen where the error occurred and ensure that you have selected either "fees" or "delivery costs." This may involve checking checkboxes or dropdown menus.
Review Pricing Procedure: If you are responsible for configuration, review the pricing procedure to ensure that it is set up correctly to allow for the selection of fees or delivery costs. This may involve:
- Checking the condition types associated with the pricing procedure.
- Ensuring that the relevant fields are correctly configured in the pricing schema.
Consult Documentation: Refer to SAP documentation or help files related to the specific transaction you are working with. This can provide insights into the expected inputs and selections.
User Training: If this error is common among users, consider providing additional training or documentation to help them understand how to properly make selections in the system.
Contact Support: If the issue persists after checking the above points, it may be necessary to contact your SAP support team or consult with an SAP expert to investigate further.
Related Information:
By following these steps, you should be able to resolve the O1411 error and proceed with your transaction in SAP.
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