How To Fix O1330 - Statement was printed but address is missing for sales org. &

SAP Error Message - Details

• Message type: E = Error

• Message class: O1 - IS-Oil : Message pool exchanges

• Message number: 330

• Message text: Statement was printed but address is missing for sales org. &

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

For a correct Statement printout, sales organisation adress has to be
maintained.
Maintain sales organisation adress in <GL:Customizing>Customizing</> (
transaction <DS:TRAN.OVX5>OVX5</> ).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O1330 - Statement was printed but address is missing for sales org. & ?

  The SAP error message O1330, which states "Statement was printed but address is missing for sales org. &," typically occurs when there is an issue with the configuration of the sales organization or the customer master data in the SAP system. This error indicates that while the system attempted to print a statement (such as an invoice or account statement), it could not find the necessary address information associated with the specified sales organization.
  Causes:
  
  Missing Address Data: The address information for the sales organization is not maintained in the system.
  Incorrect Configuration: The sales organization may not be properly configured in the system, leading to missing or incomplete address details.
  Customer Master Data Issues: The customer master record may not have the necessary address information linked to the sales organization.
  Output Determination Issues: There may be issues with the output determination settings that prevent the address from being retrieved correctly.
  
  Solutions:
  
  
  Check Sales Organization Configuration:
  
  Go to the transaction code OVX5 (or SPRO for configuration) and verify that the sales organization is correctly set up.
  Ensure that the address details for the sales organization are maintained.
  
  
  
  Maintain Address Data:
  
  Navigate to the customer master data using transaction code XD02 (for general data) or VD02 (for sales area data).
  Check if the address information is complete and correctly linked to the sales organization.
  
  
  
  Review Output Determination:
  
  Check the output type configuration for the document in question (e.g., invoice, statement) using transaction code NACE.
  Ensure that the output type is correctly configured to pull the address information from the sales organization.
  
  
  
  Test Printing:
  
  After making the necessary changes, try to print the statement again to see if the issue is resolved.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to output management and sales organization configuration for additional guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  OVX5: Configuration for sales organization.
  XD02 / VD02: Customer master data maintenance.
  NACE: Output determination configuration.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  User Roles: Ensure that the user has the necessary permissions to view and edit the sales organization and customer master data.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.