How To Fix NRLOT016 - Activities for error reason &1 (inst. &2, company code &3) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: NRLOT - NOC Returns: Master Data Changes Initiated by Bank

• Message number: 016

• Message text: Activities for error reason &1 (inst. &2, company code &3) not found

What causes this issue?

No activities were found for the internal error reason &V1& for the
sender institute &V2& and company code &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE FICA_NA_CUST_1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NRLOT016 - Activities for error reason &1 (inst. &2, company code &3) not found ?

  The SAP error message NRLOT016 indicates that there are no activities found for a specific error reason in the context of a particular installation and company code. This error typically arises in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with activities related to billing or service orders.
  Cause:
  The error message NRLOT016 can be caused by several factors, including:
  
  
  Missing Configuration: The system may not have the necessary configuration for the specified installation and company code. This could mean that the activities related to the error reason have not been defined in the system.
  
  
  Data Inconsistency: There may be inconsistencies in the master data or transactional data related to the installation or company code.
  
  
  Incorrect Error Reason: The error reason specified may not be valid or may not have been set up correctly in the system.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or process the activities related to the specified installation and company code.
  
  
  Solution:
  To resolve the NRLOT016 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the necessary activities for the specified error reason are configured in the system. This can be done by checking the relevant customizing settings in the SAP IMG (Implementation Guide).
  Navigate to the relevant configuration path in the IMG and ensure that the activities for the error reason are defined.
  
  
  
  Review Master Data:
  
  Check the master data for the installation and company code to ensure that it is complete and consistent. Look for any missing or incorrect entries that could lead to this error.
  
  
  
  Validate Error Reason:
  
  Ensure that the error reason being referenced is valid and has been set up correctly in the system. You may need to consult with your SAP functional team to confirm this.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the activities related to the installation and company code. This may involve checking user roles and authorizations in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error is being triggered. This may require the assistance of an ABAP developer or SAP consultant.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to investigate the underlying function modules or programs that are generating this error.
  SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
  Documentation: Review the SAP documentation related to IS-U billing and service order processing for additional context on how activities are managed.
  
  By following these steps, you should be able to identify the root cause of the NRLOT016 error and implement a solution to resolve it.