How To Fix NR024 - System error when locking number range transaction

SAP Error Message - Details

• Message type: E = Error

• Message class: NR - Number ranges

• Message number: 024

• Message text: System error when locking number range transaction

What causes this issue?

A system error occurred when the number range transaction was locked.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please inform system administration.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NR024 - System error when locking number range transaction ?

  The SAP error message NR024 indicates a system error that occurs when there is an issue with locking a number range transaction. This error typically arises in the context of number range management, which is used to generate unique identifiers for various business objects in SAP.
  Cause of NR024 Error
  The NR024 error can be caused by several factors, including:
  
  Database Lock Issues: There may be a problem with database locks that prevent the system from locking the number range.
  Configuration Issues: Incorrect configuration of number ranges or missing authorizations can lead to this error.
  System Performance: High system load or performance issues can cause timeouts or failures in locking mechanisms.
  Concurrent Access: Multiple users or processes trying to access or modify the same number range simultaneously can lead to conflicts.
  Transport Issues: If the number range configuration was transported from another system, there may be inconsistencies.
  
  Solution to NR024 Error
  To resolve the NR024 error, you can try the following steps:
  
  
  Check for Locks: Use transaction code SM12 to check for any existing locks on the number range object. If you find any unnecessary locks, you can delete them (ensure you have the necessary authorizations).
  
  
  Review Configuration: Verify the configuration of the number range in transaction SNRO. Ensure that the number range is correctly defined and that there are no inconsistencies.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access and modify the number range.
  
  
  System Performance: Monitor system performance and check for any background jobs or processes that may be causing delays. You can use transaction SM37 to review job logs.
  
  
  Restart the Transaction: Sometimes, simply restarting the transaction or logging out and back into the system can resolve temporary issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information
  
  Transaction Codes: 
  
  SNRO: Number Range Objects
  SM12: Display and Delete Locks
  SM37: Job Monitoring
  
  
  SAP Notes: Always check for the latest SAP Notes related to number range management and error NR024 for any updates or fixes.
  Documentation: Review SAP documentation on number range management for best practices and troubleshooting tips.
  
  By following these steps, you should be able to diagnose and resolve the NR024 error effectively.