How To Fix NPA_FI004 - Dunning proc. cannot be determined for customer &1 and dunning area &2

NPA_FI004 - Overview

• Message type: E = Error

• Message class: NPA_FI - Messages: FI Interface

• Message number: 004

• Message text: Dunning proc. cannot be determined for customer &1 and dunning area &2

What causes this issue?

The system attempted to determine the maximum possible dunning level for
the FI document &V4&. However, it was unable to determine a dunning
procedure for customer &V1& and dunning area &V2& in company code &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Make sure a valid key for the dunning procedure is specified in the
master data for customer &V1& in Financial Accounting in company code
&V3& for dunning area &V2&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

NPA_FI004 - Details

• The SAP error message NPA_FI004 indicates that the dunning procedure cannot be determined for a specific customer and dunning area. This error typically arises in the context of accounts receivable when trying to execute dunning runs or processes.
  
  Cause:
  
  Missing Dunning Procedure Assignment: The most common cause is that the customer does not have a dunning procedure assigned in their master data.
  Dunning Area Configuration: The dunning area specified may not be correctly configured or may not have a dunning procedure assigned.
  Customer Master Data Issues: The customer master data may be incomplete or incorrectly set up, leading to the inability to determine the dunning procedure.
  Dunning Procedure Not Active: The dunning procedure itself may not be active or may have been deactivated in the system.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code FD03 for display).
  Check the "Dunning" tab to ensure that a dunning procedure is assigned to the customer.
  If it is