How To Fix NJIT_MSG_BP064 - Select valid customer

SAP Error Message - Details

• Message type: E = Error

• Message class: NJIT_MSG_BP -

• Message number: 064

• Message text: Select valid customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message NJIT_MSG_BP064 - Select valid customer ?

  The SAP error message NJIT_MSG_BP064, which states "Select valid customer," typically occurs when a user attempts to perform an action related to a business partner (BP) that is not recognized as a valid customer in the system. This can happen in various scenarios, such as when creating sales orders, invoices, or other transactions that require a valid customer reference.
  Causes:
  
  Invalid Customer ID: The customer ID entered does not exist in the system or is incorrectly typed.
  Inactive Customer: The customer may be inactive or blocked in the system, preventing transactions from being processed.
  Missing Customer Data: Required data for the customer may be missing or incomplete, leading to the system not recognizing the customer.
  Incorrect Business Partner Role: The business partner may not have the correct role assigned (e.g., it may not be set up as a customer).
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to discrepancies in customer data.
  
  Solutions:
  
  Verify Customer ID: Check the customer ID entered for any typographical errors. Ensure that it matches the ID in the system.
  Check Customer Status: Go to the business partner master data and verify if the customer is active and not blocked. You can do this by navigating to the relevant transaction (e.g., BP transaction) and checking the status.
  Complete Customer Data: Ensure that all required fields in the customer master data are filled out correctly. This includes address, contact information, and any other relevant details.
  Review Business Partner Roles: Ensure that the business partner has the appropriate roles assigned. For example, it should have the "Customer" role if it is to be used in sales transactions.
  Data Synchronization: If your SAP system is integrated with other systems (like CRM or third-party applications), ensure that the data is synchronized correctly. You may need to run synchronization jobs or check for errors in the integration process.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to your version of SAP and the context in which the error occurs.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage and check business partner data.
  User Authorizations: Ensure that the user has the necessary authorizations to access customer data and perform the required transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance based on your specific system configuration and setup.