How To Fix NJIT_MSG064 - Partner Data Customization returning multiple entries

SAP Error Message - Details

• Message type: E = Error

• Message class: NJIT_MSG - NJIT Inbound message class

• Message number: 064

• Message text: Partner Data Customization returning multiple entries

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message NJIT_MSG064 - Partner Data Customization returning multiple entries ?

  The SAP error message NJIT_MSG064, which indicates that "Partner Data Customization is returning multiple entries," typically arises in scenarios where the system is trying to retrieve partner data (such as customer or vendor information) but finds multiple entries that match the criteria specified. This can lead to ambiguity, as the system does not know which entry to use.
  Causes:
  
  Duplicate Entries: There may be duplicate partner records in the database that match the selection criteria.
  Incorrect Customization: The customization settings for partner data may not be correctly defined, leading to multiple valid entries being returned.
  Data Inconsistency: There may be inconsistencies in the data, such as missing or incorrect keys that are supposed to uniquely identify partner records.
  Configuration Issues: The configuration of the partner determination procedure may not be set up correctly, leading to multiple valid partners being identified.
  
  Solutions:
  
  
  Check for Duplicates:
  
  Use transaction codes like SE16 or SE11 to check the relevant tables (e.g., KNA1 for customers, LFA1 for vendors) for duplicate entries.
  If duplicates are found, consider merging or deleting unnecessary records.
  
  
  
  Review Customization Settings:
  
  Go to the relevant customizing settings in SPRO (SAP Project Reference Object) and check the partner determination settings.
  Ensure that the settings are correctly defined to avoid returning multiple entries.
  
  
  
  Data Cleanup:
  
  Perform a data cleanup to ensure that all partner records are unique and correctly configured.
  This may involve correcting or removing erroneous entries.
  
  
  
  Adjust Partner Determination Procedure:
  
  Review the partner determination procedure in the relevant application area (e.g., Sales and Distribution, Materials Management).
  Ensure that the procedure is set up to return a single partner based on the criteria defined.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to partner data customization for specific guidance on resolving this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking for duplicates and reviewing customization, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SE16, SE11, SPRO, and others that are relevant for data analysis and customization.
  Tables: Understand the relevant tables for partner data, such as KNA1 (Customer Master), LFA1 (Vendor Master), and others.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the NJIT_MSG064 error and implement a solution to resolve it.