How To Fix NJIT_MSG039 - Customer Material is not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: NJIT_MSG - NJIT Inbound message class

• Message number: 039

• Message text: Customer Material is not maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message NJIT_MSG039 - Customer Material is not maintained ?

  The SAP error message NJIT_MSG039, which states "Customer Material is not maintained," typically occurs in the context of sales and distribution processes when a customer-specific material number is not defined in the system. This can happen in various scenarios, such as when creating sales orders, quotations, or when processing deliveries.
  Cause:
  
  Missing Customer Material Info Record: The customer material number has not been maintained in the system for the specific customer and material combination.
  Incorrect Customer or Material: The customer or material number entered may be incorrect or not exist in the system.
  Data Maintenance Issues: The necessary data might not have been entered in the relevant master data records (e.g., customer master, material master).
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Material Info Record:
  
  Navigate to the transaction code VD03 (Display Customer Material Info) or VD02 (Change Customer Material Info).
  Verify if the customer material number is maintained for the specific customer and material combination.
  If it is not maintained, you can create a new entry using VD01 (Create Customer Material Info).
  
  
  
  Verify Customer and Material Master Data:
  
  Ensure that the customer and material numbers are correctly entered and exist in the system.
  Check the customer master data (transaction code XD03) and material master data (transaction code MM03) for any discrepancies.
  
  
  
  Maintain Customer-Specific Data:
  
  If the customer requires a specific material number, ensure that it is properly maintained in the customer material info record.
  You may also need to check if any specific pricing or conditions are linked to the customer material.
  
  
  
  Consult with Your SAP Administrator:
  
  If you do not have the necessary permissions to create or modify the customer material info records, consult with your SAP administrator or the relevant team responsible for master data management.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VD01: Create Customer Material Info
  VD02: Change Customer Material Info
  VD03: Display Customer Material Info
  XD03: Display Customer Master
  MM03: Display Material Master
  
  
  
  Master Data Management: Proper maintenance of master data is crucial in SAP to avoid such errors. Regular audits and updates of customer and material records can help prevent issues.
  
  
  Documentation: Refer to SAP documentation or help files for more detailed information on managing customer material info records and related processes.
  
  
  By following these steps, you should be able to resolve the NJIT_MSG039 error and ensure that the necessary customer material information is correctly maintained in your SAP system.