How To Fix NJIT_MSG038 - Customer Partner Description is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: NJIT_MSG - NJIT Inbound message class

• Message number: 038

• Message text: Customer Partner Description is missing

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NJIT_MSG038 - Customer Partner Description is missing ?

  The SAP error message NJIT_MSG038, which indicates that the "Customer Partner Description is missing," typically arises in scenarios where a customer or partner record is being processed, but the required description field for the customer partner is not filled in. This can occur in various transactions, such as sales orders, customer master data maintenance, or partner determination processes.
  Cause:
  
  Missing Data: The most common cause is that the customer partner description field has not been populated in the relevant master data or transaction.
  Configuration Issues: There may be configuration settings in the partner determination procedure that require a description but are not set up correctly.
  Data Migration Issues: If data was migrated from another system, it’s possible that the description field was not included or was incorrectly mapped.
  User Input Error: Users may have overlooked entering the description when creating or updating customer partner records.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Navigate to the customer master data (transaction code XD02 for general data or VD02 for sales area data).
  Ensure that the partner description field is filled in for the relevant customer or partner.
  
  
  
  Update Partner Determination Procedure:
  
  Review the partner determination procedure in the configuration (transaction code SPRO).
  Ensure that the settings for partner types are correctly configured to require a description.
  
  
  
  Data Validation:
  
  If the error occurs during data entry, validate the input fields to ensure that all mandatory fields, including the partner description, are filled out.
  
  
  
  Data Migration Review:
  
  If the issue arose after a data migration, review the migration process to ensure that all necessary fields were included and correctly populated.
  
  
  
  User Training:
  
  Provide training to users on the importance of filling in all required fields, including the partner description, to avoid this error in the future.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  Documentation: Review SAP documentation on partner determination and customer master data management for best practices and configuration details.
  
  By addressing the missing description in the customer partner data, you should be able to resolve the NJIT_MSG038 error and proceed with your transactions without further issues.