How To Fix NJIT_MSG022 - Unloading Point entered does not belong to the customer &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NJIT_MSG - NJIT Inbound message class

  • Message number: 022

  • Message text: Unloading Point entered does not belong to the customer &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message NJIT_MSG022 - Unloading Point entered does not belong to the customer &1 ?

    The SAP error message NJIT_MSG022 indicates that the unloading point you have entered does not belong to the specified customer. This error typically occurs in the context of logistics and transportation management, particularly when dealing with delivery or shipment processing.

    Cause:

    1. Incorrect Unloading Point: The unloading point you entered may not be correctly assigned to the customer in the system.
    2. Master Data Issues: There may be discrepancies in the master data for either the customer or the unloading point.
    3. Configuration Issues: The configuration settings in the system may not be set up correctly to link the unloading point with the customer.

    Solution:

    1. Verify Unloading Point: Check the unloading point you are trying to use. Ensure that it is correctly defined in the system and is valid for the customer in question.
    2. Check Customer Master Data: Go to the customer master data (transaction code XD03 for display) and verify that the unloading point is assigned to the customer. You can check the shipping data section for the unloading points.
    3. Update Master Data: If the unloading point is not assigned to the customer, you may need to add it. This can be done through the customer master data maintenance (transaction code XD02 for change).
    4. Review Configuration: If you have access to configuration settings, check the settings related to customer and unloading point assignments in the relevant customizing transactions (e.g., SPRO).
    5. Consult Documentation: If you are unsure about the correct unloading points or customer assignments, refer to your organization's documentation or consult with a colleague who manages logistics or master data.

    Related Information:

    • Transaction Codes:
      • XD03 - Display Customer Master
      • XD02 - Change Customer Master
      • SPRO - Customizing settings
    • Master Data Maintenance: Ensure that all relevant master data is up to date and correctly configured.
    • User Roles and Authorizations: Ensure that you have the necessary permissions to view and edit customer master data.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in logistics and transportation management.

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