How To Fix NI022 - Purchasing document header & not found (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: NI - Document index processing

• Message number: 022

• Message text: Purchasing document header & not found (internal error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NI022 - Purchasing document header & not found (internal error) ?

  The SAP error message NI022, which states "Purchasing document header & not found (internal error)," typically indicates that the system is unable to locate the specified purchasing document header in the database. This can occur due to various reasons, including data inconsistencies, issues with document status, or problems with the database itself.
  Causes:
  
  Document Deletion: The purchasing document may have been deleted or archived, making it unavailable for retrieval.
  Incorrect Document Number: The document number entered may be incorrect or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view the purchasing document.
  Database Issues: There may be issues with the database that prevent the system from accessing the required data.
  Inconsistent Data: Data inconsistencies or corruption in the database can lead to this error.
  Status of Document: The document may be in a status that does not allow it to be accessed (e.g., blocked or incomplete).
  
  Solutions:
  
  Verify Document Number: Double-check the purchasing document number for accuracy. Ensure that it is entered correctly.
  Check Document Status: Use transaction codes like ME23N (Display Purchase Order) to check the status of the document. Ensure it is not deleted or archived.
  Authorization Check: Ensure that the user has the necessary authorizations to access the purchasing document. Consult with your SAP security team if needed.
  Database Consistency Check: Run database consistency checks or consult with your SAP Basis team to ensure that there are no underlying database issues.
  Use Transaction Codes: Use transaction codes like ME2N or ME2L to search for purchasing documents based on different criteria to see if the document exists under a different number or status.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME2N (List Purchase Orders), and ME2L (Purchase Orders by Vendor).
  SAP Notes: Regularly check for SAP Notes related to purchasing documents and error messages, as they can provide specific fixes or workarounds.
  User Authorizations: Ensure that user roles and authorizations are properly configured to prevent access issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the NI022 error in SAP.