How To Fix NFE_INSIMPLE022 - Error communicating with cloud.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NFE_INSIMPLE - NF-e Inbound Simple Messages

  • Message number: 022

  • Message text: Error communicating with cloud.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NFE_INSIMPLE022 - Error communicating with cloud. ?

    The SAP error message NFE_INSIMPLE022 typically indicates an issue with communication between your SAP system and the cloud service, often related to the integration of SAP with cloud-based services or applications. This error can arise due to various reasons, including network issues, configuration problems, or service availability.

    Possible Causes:

    1. Network Connectivity Issues: There may be a problem with the network connection between your SAP system and the cloud service.
    2. Service Availability: The cloud service you are trying to connect to may be down or experiencing issues.
    3. Configuration Errors: Incorrect configuration settings in your SAP system or the cloud service can lead to communication failures.
    4. Authentication Issues: Problems with credentials or tokens used for authentication can prevent successful communication.
    5. Firewall or Security Settings: Firewalls or security settings may be blocking the connection to the cloud service.

    Solutions:

    1. Check Network Connectivity:

      • Ensure that your SAP system can reach the cloud service. You can use tools like ping or traceroute to test connectivity.
      • Verify that there are no network outages or issues affecting connectivity.
    2. Verify Service Status:

      • Check the status of the cloud service you are trying to connect to. Look for any announcements or status updates from the service provider regarding outages or maintenance.
    3. Review Configuration Settings:

      • Double-check the configuration settings in your SAP system related to the cloud service. Ensure that all parameters are set correctly.
      • If applicable, review the API endpoints, authentication methods, and any other relevant settings.
    4. Check Authentication Credentials:

      • Ensure that the credentials (username, password, API keys, etc.) used for authentication are correct and have not expired.
      • If using OAuth tokens, verify that they are valid and have not been revoked.
    5. Firewall and Security Settings:

      • Review firewall settings to ensure that they allow outbound connections to the cloud service.
      • Check for any security policies that may be blocking the communication.
    6. Consult Logs:

      • Review the logs in your SAP system for any additional error messages or details that may provide more context about the issue.
    7. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support or the support team of the cloud service for further assistance.

    Related Information:

    • Documentation: Refer to the official SAP documentation for guidance on configuring cloud integrations and troubleshooting communication issues.
    • Community Forums: Check SAP community forums or other online resources for similar issues and solutions shared by other users.
    • Updates and Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.

    By following these steps, you should be able to identify and resolve the cause of the NFE_INSIMPLE022 error.

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