How To Fix NET015 - DNS domains to search during name resolution

SAP Error Message - Details

• Message type: E = Error

• Message class: NET - Network Messages

• Message number: 015

• Message text: DNS domains to search during name resolution

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NET015 - DNS domains to search during name resolution ?

  The SAP error message NET015 typically indicates an issue with DNS (Domain Name System) name resolution. This error occurs when the system is unable to resolve a hostname to an IP address due to misconfiguration or missing DNS settings.
  Cause:
  
  DNS Configuration Issues: The DNS server settings may not be correctly configured in the SAP system or the underlying operating system.
  Missing DNS Entries: The hostname you are trying to resolve may not exist in the DNS records.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the DNS server.
  Incorrect Hostname: The hostname being queried may be misspelled or incorrect.
  Firewall or Security Settings: Firewalls or security settings may be blocking DNS queries.
  
  Solution:
  
  
  Check DNS Configuration:
  
  Ensure that the DNS server addresses are correctly configured in the SAP system. This can usually be done in the SAP profile parameters (e.g., dns/domain).
  Verify the DNS settings in the operating system (e.g., /etc/resolv.conf on Linux or DNS settings in Windows).
  
  
  
  Verify DNS Entries:
  
  Use command-line tools like nslookup or dig to check if the hostname can be resolved from the server where SAP is running.
  If the hostname does not resolve, you may need to add the appropriate DNS records.
  
  
  
  Check Network Connectivity:
  
  Ensure that the SAP server can reach the DNS server. You can test this by pinging the DNS server's IP address.
  Check for any network issues that might be affecting connectivity.
  
  
  
  Correct Hostname:
  
  Double-check the hostname you are trying to resolve for any typos or errors.
  
  
  
  Review Firewall Settings:
  
  Ensure that there are no firewall rules blocking DNS traffic (typically UDP port 53).
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or updates related to DNS issues and the NET015 error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on network configuration and troubleshooting.
  Operating System Documentation: Consult the documentation for your operating system regarding DNS configuration and troubleshooting.
  Network Tools: Familiarize yourself with network diagnostic tools like ping, traceroute, nslookup, and dig to help diagnose connectivity and resolution issues.
  
  By following these steps, you should be able to identify and resolve the cause of the NET015 error in your SAP environment.