How To Fix NET013 - Domain Name Service (DNS)

NET013 - Overview

• Message type: E = Error

• Message class: NET - Network Messages

• Message number: 013

• Message text: Domain Name Service (DNS)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NET013 - Domain Name Service (DNS) ?

  The SAP error message NET013 typically relates to issues with Domain Name Service (DNS) resolution. This error can occur when the SAP system is unable to resolve hostnames to IP addresses, which is essential for network communication.
  
  Cause:
  
  DNS 
  Configuration Issues: The DNS server may not be configured correctly, or the hostname being queried may not exist in the DNS records.
  Network Connectivity Problems: There may be network issues preventing the SAP system from reaching the DNS server.
  Incorrect Hostname: The hostname specified in the SAP configuration may be incorrect or misspelled.
  Firewall Restrictions: Firewalls may be blocking DNS queries or responses.
  Local Host File Issues: If the system relies on local host files (like /etc/hosts on Unix/Linux or C:\Windows\System32\drivers\etc\hosts on Windows), there may be incorrect entries.
  
  
  Solution:
  
  
  Check DNS Configuration:
  
  Verify that the DNS server settings in the SAP system are correct.
  Ensure that the DNS server is reachable from the SAP server.
  
  
  
  Test DNS Resolution:
  
  Use command-line tools like nslookup