How To Fix NAA796 - Different income: Settlement documents &1, statistics &2

NAA796 - Overview

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 796

• Message text: Different income: Settlement documents &1, statistics &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

NAA796 - Details

• The SAP error message NAA796, which states "Different income: Settlement documents &1, statistics &2," typically occurs in the context of settlement processes in SAP, particularly when dealing with internal orders, projects, or cost centers. This error indicates a discrepancy between the income reported in the settlement documents and the income recorded in the statistics.
  
  Cause:
  The error can arise due to several reasons, including:
  
  
  Data Inconsistency: There may be inconsistencies between the amounts posted in the settlement documents and the amounts recorded in the statistics. This can happen if there were manual adjustments or corrections made after the initial postings.
  
  
  Incorrect Configuration: The configuration settings for the settlement process may not be aligned correctly, leading to mismatches in the expected income.
  
  
  Timing Issues: If the settlement documents were created before the statistics were updated, this could lead to discrepancies.
  
  
  Currency Differences: If there are currency conversions involved, discrepancies can arise if the exchange rates are not