How To Fix NAA796 - Different income: Settlement documents &1, statistics &2

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 796

• Message text: Different income: Settlement documents &1, statistics &2

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message NAA796 - Different income: Settlement documents &1, statistics &2 ?

  The SAP error message NAA796, which states "Different income: Settlement documents &1, statistics &2," typically occurs in the context of settlement processes in SAP, particularly when dealing with internal orders, projects, or cost centers. This error indicates a discrepancy between the income reported in the settlement documents and the income recorded in the statistics.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Data Inconsistency: There may be inconsistencies between the amounts posted in the settlement documents and the amounts recorded in the statistics. This can happen if there were manual adjustments or corrections made after the initial postings.
  
  
  Incorrect Configuration: The configuration settings for the settlement process may not be aligned correctly, leading to mismatches in the expected income.
  
  
  Timing Issues: If the settlement documents were created before the statistics were updated, this could lead to discrepancies.
  
  
  Currency Differences: If there are currency conversions involved, discrepancies can arise if the exchange rates are not consistent.
  
  
  Posting Errors: Errors during the posting of transactions can lead to differences in the reported income.
  
  
  Solution:
  To resolve the NAA796 error, you can take the following steps:
  
  
  Check Settlement Documents: Review the settlement documents referenced in the error message. Ensure that the amounts are correct and consistent with the expected income.
  
  
  Review Statistics: Check the statistics for the relevant internal order, project, or cost center. Ensure that the income reported in the statistics matches the amounts in the settlement documents.
  
  
  Reconcile Data: Perform a reconciliation between the settlement documents and the statistics. Identify any discrepancies and correct them as necessary.
  
  
  Adjust Configuration: If the issue is due to configuration settings, review and adjust the settings in the SAP system to ensure they align with the business requirements.
  
  
  Repost Transactions: If there are posting errors, you may need to reverse and repost the affected transactions to correct the discrepancies.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KOB1 (Display Actual Line Items), KSB1 (Display Actual Line Items for Orders), and KO03 (Display Order) to analyze the data related to the settlement documents and statistics.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the NAA796 error in your SAP system.