How To Fix NAA788 - The check was terminated because of an error (please investigate)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NAA - Subsequent settlement (Purchasing)

  • Message number: 788

  • Message text: The check was terminated because of an error (please investigate)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NAA788 - The check was terminated because of an error (please investigate) ?

    The SAP error message NAA788 indicates that a check process was terminated due to an error, and it prompts the user to investigate the issue further. This error can occur in various contexts within SAP, often related to financial transactions, checks, or validations.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the relevant tables.
    2. Configuration Issues: Incorrect configuration settings in the system related to the specific module (e.g., Financial Accounting, Controlling) can lead to this error.
    3. Authorization Problems: The user may not have the necessary authorizations to perform the check or access certain data.
    4. Program Errors: There could be bugs or issues in the custom code or standard SAP programs that are being executed during the check.
    5. System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or errors during processing.

    Solutions:

    1. Check Logs: Review the application logs (transaction SLG1) and short dump analysis (transaction ST22) for more detailed error messages that can provide insights into the root cause.
    2. Data Validation: Ensure that all relevant data is complete and accurate. Check for missing entries or incorrect data formats.
    3. Configuration Review: Verify the configuration settings related to the process you are working with. Ensure that all necessary settings are correctly defined.
    4. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to perform the action.
    5. Debugging: If you have access to the development environment, consider debugging the program to identify where the error occurs.
    6. Consult Documentation: Refer to SAP Notes and documentation related to the specific transaction or process to see if there are known issues or patches available.
    7. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance.

    Related Information:

    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches.
    • Community Forums: Check SAP Community forums or other user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), or SE38 (ABAP Program).

    By following these steps, you should be able to investigate and resolve the NAA788 error in your SAP system.

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