How To Fix NAA675 - Worklist processing lasted &1 hours, &2 minutes, &3 seconds

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 675

• Message text: Worklist processing lasted &1 hours, &2 minutes, &3 seconds

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message NAA675 - Worklist processing lasted &1 hours, &2 minutes, &3 seconds ?

  The SAP error message NAA675 indicates that a worklist processing operation has exceeded a specified time limit, which is typically set to ensure that processes do not run indefinitely and to maintain system performance. The message provides the duration of the processing that has taken place, which is broken down into hours, minutes, and seconds.
  Cause:
  
  
  Long Processing Time: The worklist processing may be taking longer than expected due to various reasons such as:
  
  High volume of data to be processed.
  Inefficient processing logic or algorithms.
  System performance issues (e.g., slow database queries, insufficient resources).
  Locks or contention on database tables.
  Network latency or issues with external systems if applicable.
  
  
  
  Configuration Settings: The system may have specific timeout settings that trigger this message when processing exceeds a certain threshold.
  
  
  Solution:
  
  
  Analyze Performance:
  
  Check the performance of the underlying database and application server.
  Use transaction codes like ST22 (dump analysis), SM21 (system log), and ST03N (workload analysis) to identify bottlenecks.
  
  
  
  Optimize Worklist Processing:
  
  Review the logic of the worklist processing to identify any inefficiencies.
  Consider breaking down large batches into smaller ones to reduce processing time.
  
  
  
  Increase Timeout Settings:
  
  If appropriate, consider adjusting the timeout settings in the configuration to allow for longer processing times. This should be done with caution and in consultation with your SAP Basis team.
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check for any locks that may be affecting the processing. Resolve any unnecessary locks.
  
  
  
  System Resources:
  
  Ensure that the system has adequate resources (CPU, memory, etc.) to handle the workload. Consider scaling up resources if necessary.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant notes or patches that may address known issues related to worklist processing.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for monitoring and troubleshooting, such as SM37 (job monitoring), ST22 (dump analysis), and SM21 (system log).
  SAP Community: Engage with the SAP Community forums for insights and shared experiences from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to worklist processing and performance tuning for best practices.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage SAP support for further assistance.