How To Fix NAA607 - Data record missing in table &2 for cust. billing doc. &1 (intern.error)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NAA - Subsequent settlement (Purchasing)

  • Message number: 607

  • Message text: Data record missing in table &2 for cust. billing doc. &1 (intern.error)

  • Show details Hide details
  • What causes this issue?

    Customer billing document &V1& is a settlement document for
    <DS:GLOS.3526C095AFAB52B9E10000009B38F974>Subsequent Settlement</> in
    Purchasing.
    Changes are to be updated in the Logistics Information System for
    changed customer billing document &V1&.
    An internal error means that this is not possible.

    System Response

    Processing is terminated.

    How to fix this error?

    Contact your system administrator. An internal program error occurred.

    Procedure for System Administrators

    Contact SAP, describing the exact circumstances in which this error
    occurred.
    The old header data record is missing in table &V2& for customer billing
    document &V1&. The error occurred in function module &V3&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NAA607 - Data record missing in table &2 for cust. billing doc. &1 (intern.error) ?

    The SAP error message NAA607 indicates that there is a missing data record in a specific table for a customer billing document. This error typically arises during the processing of billing documents, such as when trying to display, change, or post a billing document in the SAP system.

    Cause:

    1. Data Inconsistency: The most common cause of this error is data inconsistency in the database. This can happen if the billing document was not created correctly or if there was an issue during the document processing.
    2. Missing Entries: The specific table referenced in the error message may not have the necessary entries for the billing document, possibly due to a failed transaction or a data migration issue.
    3. Custom Development: If there are custom developments or enhancements in the billing process, they might not be handling certain scenarios correctly, leading to missing records.

    Solution:

    1. Check the Billing Document: Verify the billing document number mentioned in the error message. Ensure that it exists and is in the correct status.
    2. Database Consistency Check: Perform a consistency check on the relevant tables. You can use transaction codes like SE11 to check the table structure and SE16 to view the data.
    3. Recreate the Document: If the document is corrupted or missing data, you may need to recreate the billing document. This can be done by reversing the document and creating a new one.
    4. Check for Custom Code: If there are any custom developments related to billing, review the code to ensure it is functioning correctly and not causing data inconsistencies.
    5. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates that resolve known issues.
    6. Consult with SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs or transaction codes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VF03 (Display Billing Document), VF02 (Change Billing Document), and VF01 (Create Billing Document).
    • Tables Involved: Understand the tables involved in billing documents, such as VBRK (Billing Document: Header Data) and VBRP (Billing Document: Item Data).
    • System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.

    By following these steps, you should be able to identify the root cause of the NAA607 error and implement a solution to resolve it.

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