How To Fix NAA378 - Bus. vol. comparison not allowed for partial settlement (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 378

• Message text: Bus. vol. comparison not allowed for partial settlement (internal error)

What causes this issue?

For arrangement &V1&, you wanted to save business volume data from a
business volume comparison.
However, business volume comparison type &V3& of arrangement type &V2&
for arrangement &V1& does not permit a business volume comparison for
partial settlement.

System Response

Data is not saved.

How to fix this error?

Contact your system administrator. An internal program error occurred.

Procedure for System Administrators

Contact SAP, if possible quoting the steps needed to reproduce the
problem.
Function module &V4& was called with invalid data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA378 - Bus. vol. comparison not allowed for partial settlement (internal error) ?

  The SAP error message NAA378, which states "Bus. vol. comparison not allowed for partial settlement (internal error)," typically occurs in the context of Asset Accounting (FI-AA) or when dealing with internal orders and settlements in SAP. This error indicates that there is an issue with the business volume comparison for a transaction that has been partially settled.
  Cause:
  
  Partial Settlement: The error often arises when there is an attempt to perform a business volume comparison on an asset or order that has been partially settled. The system does not allow this comparison because it expects a complete settlement for the transaction.
  Configuration Issues: There may be configuration settings in the asset accounting or internal order management that are not aligned with the business processes.
  Data Inconsistencies: There could be inconsistencies in the data related to the asset or order, such as incorrect settlement rules or missing entries.
  
  Solution:
  
  Complete the Settlement: Ensure that the settlement for the asset or internal order is fully completed. You can do this by checking the status of the settlement and performing a full settlement if necessary.
  Review Configuration: Check the configuration settings in the Asset Accounting and Internal Orders modules. Ensure that the settings for business volume comparison are correctly defined and that they align with your business processes.
  Check for Data Inconsistencies: Review the relevant transactions and data entries for any inconsistencies. This may involve checking the asset master data, transaction history, and settlement rules.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Debugging: If the issue persists, consider debugging the transaction to identify the exact point of failure. This may require assistance from a technical consultant or SAP support.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as AW01N (Asset Explorer), KO88 (Order Settlement), and S_ALR_87012086 (Order Report) to analyze the status of assets and orders.
  SAP Documentation: Refer to the official SAP documentation for Asset Accounting and Internal Orders for detailed guidance on configuration and processes.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem continues after trying these solutions, it may be necessary to escalate the issue to SAP support for further assistance.