How To Fix NAA281 - There is no customer-based pricing for supplier billing documents

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 281

• Message text: There is no customer-based pricing for supplier billing documents

What causes this issue?

A price determination is usually not included in supplier billing
documents (document number &V1&) for customers.

System Response

The business volume data update cannot be performed.

How to fix this error?

Contact your system administrator, as an internal error has occurred.

Procedure for System Administrators

Function mocule &V2& was called with data that is not permitted.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA281 - There is no customer-based pricing for supplier billing documents ?

  The SAP error message NAA281, which states "There is no customer-based pricing for supplier billing documents," typically occurs in the context of supplier billing documents when the system cannot find the necessary pricing conditions for a specific customer or vendor combination. This can happen in scenarios where pricing is expected to be derived from customer-specific agreements or conditions, but those conditions are not set up correctly in the system.
  Causes:
  
  Missing Pricing Conditions: The most common cause is that the pricing conditions for the specific customer or vendor are not maintained in the system.
  Incorrect Master Data: The customer or vendor master data may not be set up correctly, leading to the system being unable to find the relevant pricing information.
  Condition Records Not Created: Condition records for pricing may not have been created for the relevant combination of customer, material, and pricing type.
  Pricing Procedure Issues: The pricing procedure assigned to the document type may not be configured to include the necessary condition types.
  Document Type Configuration: The document type for the supplier billing document may not be set up to allow for customer-based pricing.
  
  Solutions:
  
  
  Check Pricing Conditions: 
  
  Go to the transaction code VK13 (Display Condition) and check if the necessary condition records exist for the customer/vendor combination.
  If they do not exist, create them using VK11 (Create Condition).
  
  
  
  Review Master Data:
  
  Verify that the customer and vendor master data is correctly maintained. Check for any discrepancies in the data that might prevent the system from finding the correct pricing.
  
  
  
  Maintain Condition Records:
  
  If condition records are missing, create them for the relevant pricing conditions that should apply to the supplier billing documents.
  
  
  
  Check Pricing Procedure:
  
  Review the pricing procedure assigned to the billing document type. Ensure that it includes the necessary condition types for customer-based pricing.
  
  
  
  Document Type Configuration:
  
  Check the configuration of the document type for supplier billing. Ensure that it is set up to allow for customer-based pricing and that the relevant pricing procedure is assigned.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that might address this specific error message or provide additional guidance on configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like VK11, VK13, SPRO (for configuration), and ME23N (to view purchase orders).
  SAP Help Documentation: Refer to SAP's official documentation for detailed information on pricing procedures and condition records.
  User Exits and BAdIs: In some cases, custom logic may be implemented through user exits or BAdIs that could affect pricing determination. Check if any custom logic is in place that might be causing the issue.
  
  By following these steps, you should be able to identify the root cause of the NAA281 error and implement the necessary changes to resolve it.