How To Fix NAA281 - There is no customer-based pricing for supplier billing documents

NAA281 - Overview

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 281

• Message text: There is no customer-based pricing for supplier billing documents

What causes this issue?

A price determination is usually not included in supplier billing
documents (document number &V1&) for customers.

System Response

The business volume data update cannot be performed.

How to fix this error?

Contact your system administrator, as an internal error has occurred.

Procedure for System Administrators

Function mocule &V2& was called with data that is not permitted.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

NAA281 - Details

• The SAP error message NAA281, which states "There is no customer-based pricing for supplier billing documents," typically occurs in the context of supplier billing documents when the system cannot find the necessary pricing conditions for a specific customer or vendor combination. This can happen in scenarios where pricing is expected to be derived from customer-specific agreements or conditions, but those conditions are not set up correctly in the system.
  Causes:
  
  Missing Pricing Conditions: The most common cause is that the pricing conditions for the specific customer or vendor are not maintained in the system.
  Incorrect Master Data: The customer or vendor master data may not be set up correctly, leading to the system being unable to find the relevant pricing information.
  Condition Records Not Created: Condition records for pricing may not have been created for the relevant combination of customer, material, and pricing type.
  Pricing Procedure Issues: The pricing procedure assigned to the document type