How To Fix NAA123 - Determination of business volume data was terminated (serious error)

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 123

• Message text: Determination of business volume data was terminated (serious error)

What causes this issue?

During compilation of business volume data for item &V2& of Settlement
Management document &V1&, a serious error occurs, which means that there
is no point continuing with processing.

System Response

The function is cancelled.

How to fix this error?

Please look into this matter. Please see previous messages for
information on the precise cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA123 - Determination of business volume data was terminated (serious error) ?

  The SAP error message NAA123, which states "Determination of business volume data was terminated (serious error)," typically indicates that there was a failure in the process of calculating or retrieving business volume data within the SAP system. This can occur in various contexts, such as during the execution of reports, data processing, or when trying to access specific business volume-related transactions.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the underlying tables that the business volume calculation relies on.
  Configuration Issues: Incorrect configuration settings in the relevant modules (e.g., Sales and Distribution, Financial Accounting) can lead to errors in data determination.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can lead to termination of the process.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in data processing.
  Custom Code: If there are custom enhancements or modifications in the system, they may interfere with standard processes and lead to errors.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Data Consistency Check: Run consistency checks on the relevant data tables to identify and correct any inconsistencies.
  Configuration Review: Verify the configuration settings related to business volume determination in the relevant modules. Ensure that all necessary settings are correctly defined.
  User Authorizations: Ensure that the user has the necessary authorizations to execute the transaction or report that is generating the error.
  Performance Monitoring: Check system performance and resource utilization. If the system is under heavy load, consider scheduling the process during off-peak hours.
  Debugging: If you have access to development tools, consider debugging the process to identify where the error occurs.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to business volume determination for specific modules to understand the expected behavior and configuration.
  
  If the issue persists after trying the above solutions, it may be necessary to involve SAP support for further assistance.