How To Fix N2M066 - No information found on base document (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: N2M - Global Trade: Item Category Management

• Message number: 066

• Message text: No information found on base document (internal error)

What causes this issue?

Information on the base document is to be read from an internal table
for item &V1& of document &V2&.

System Response

Because of an internal error, no data was found.
Processing is terminated.

How to fix this error?

INCLUDE ISR_VERWALTUNG

Procedure for System Administrators

Please contact SAP. The error occurred in function group &V3& when form
routine &V4& was called.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message N2M066 - No information found on base document (internal error) ?

  The SAP error message N2M066, which states "No information found on base document (internal error)," typically occurs in the context of document processing, particularly when dealing with document flow or when trying to access related documents in SAP. This error can arise due to various reasons, including data inconsistencies, missing entries, or issues with the document's status.
  Causes:
  
  Missing or Incomplete Data: The base document (e.g., a purchase order, sales order, or invoice) may not exist or may not have been created properly.
  Document Status: The document may be in a status that does not allow for further processing or retrieval.
  Data Inconsistencies: There may be inconsistencies in the database, such as missing links between documents.
  Authorization Issues: The user may not have the necessary permissions to view or access the base document.
  System Errors: Internal errors in the SAP system or issues with the database can also lead to this error.
  
  Solutions:
  
  Check Document Existence: Verify that the base document exists in the system. You can do this by searching for the document using its number or other identifying information.
  Review Document Status: Ensure that the document is in a valid status for processing. If it is blocked or in a status that prevents access, you may need to change its status.
  Data Consistency Check: Run consistency checks or reports to identify any inconsistencies in the data. This may involve checking related documents and their links.
  Authorization Check: Ensure that the user has the necessary authorizations to access the document. You may need to consult with your SAP security team.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or information that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as ME23N (Display Purchase Order), VA03 (Display Sales Order), or FB03 (Display Document).
  Documentation: Review SAP documentation related to document management and processing to understand how documents are linked and managed within the system.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to diagnose and potentially resolve the N2M066 error in SAP.