How To Fix MZ073 - Specify a fax number

SAP Error Message - Details

• Message type: E = Error

• Message class: MZ - Message for the EWS in LIS

• Message number: 073

• Message text: Specify a fax number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MZ073 - Specify a fax number ?

  The SAP error message MZ073, which states "Specify a fax number," typically occurs when a user attempts to send a fax through the SAP system but has not provided a valid fax number in the relevant document or transaction. This error is common in scenarios where faxing is integrated into business processes, such as sending purchase orders, invoices, or other documents.
  Cause:
  The primary cause of this error is the absence of a fax number in the required field. This can happen due to:
  
  The fax number not being maintained in the master data (e.g., vendor or customer master records).
  The fax number field being left blank in the document being processed.
  Incorrect configuration or settings in the fax integration module.
  
  Solution:
  To resolve the MZ073 error, you can take the following steps:
  
  
  Check Master Data:
  
  Navigate to the relevant master data (e.g., vendor or customer) and ensure that a valid fax number is entered in the appropriate field.
  If the fax number is missing, add it and save the changes.
  
  
  
  Review Document:
  
  If you are working with a specific document (like a purchase order or sales order), check the document for the fax number field and ensure it is filled out correctly.
  
  
  
  Configuration Settings:
  
  If the issue persists, check the configuration settings for the fax integration in SAP. Ensure that the fax sending functionality is properly set up and that all necessary parameters are configured.
  
  
  
  User Training:
  
  Ensure that users are trained to enter all required information, including fax numbers, when creating documents that will be sent via fax.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on fax integration and troubleshooting.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be used for maintaining master data (e.g., XK01 for vendor master, XD01 for customer master).
  SAP Notes: Check SAP Notes for any known issues or patches related to fax functionality.
  Integration with Third-Party Fax Services: If your organization uses a third-party fax service, ensure that the integration is functioning correctly and that all necessary configurations are in place.
  
  By following these steps, you should be able to resolve the MZ073 error and successfully send faxes from the SAP system.