How To Fix MZ072 - Specify a mail user

SAP Error Message - Details

• Message type: E = Error

• Message class: MZ - Message for the EWS in LIS

• Message number: 072

• Message text: Specify a mail user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MZ072 - Specify a mail user ?

  The SAP error message MZ072: "Specify a mail user" typically occurs when the system expects a valid email address or user ID for sending emails, but it is not provided or is incorrectly specified. This error can arise in various contexts, such as when trying to send notifications, alerts, or other communications through the SAP system.
  Cause:
  
  Missing Email User: The most common cause is that the email user field is left blank or not filled in correctly.
  Incorrect User ID: The user ID specified may not exist in the system or may not be configured to receive emails.
  Configuration Issues: There may be issues with the configuration of the SAPconnect settings, which handle email communication.
  Authorization Issues: The user may not have the necessary authorizations to send emails.
  
  Solution:
  
  Check User ID: Ensure that the user ID or email address is correctly specified in the relevant field. This could be in a transaction, report, or configuration setting.
  Maintain User Data: Go to transaction SU01 (User Maintenance) and check if the user has a valid email address in the "Address" tab.
  Configure SAPconnect: If the issue persists, check the configuration of SAPconnect (transaction SCOT). Ensure that the email settings are correctly configured and that the SMTP settings are valid.
  Test Email Sending: You can test the email sending functionality using transaction SOST to see if there are any other underlying issues.
  Check Authorizations: Ensure that the user has the necessary authorizations to send emails. This can be checked in the user roles and profiles.
  
  Related Information:
  
  SAPconnect Configuration: Review the SAP documentation on configuring SAPconnect for email communication.
  Transaction Codes:
  
  SU01: User Maintenance
  SCOT: SAPconnect Administration
  SOST: Send Requests Overview
  
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to email sending or the MZ072 error.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.