How To Fix MY_QUOTATION_MSG002 - No customers found for this user; map using the business partner function

SAP Error Message - Details

• Message type: E = Error

• Message class: MY_QUOTATION_MSG - Messages for My Quotation Odata Service

• Message number: 002

• Message text: No customers found for this user; map using the business partner function

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MY_QUOTATION_MSG002 - No customers found for this user; map using the business partner function ?

  The SAP error message MY_QUOTATION_MSG002, which states "No customers found for this user; map using the business partner function," typically occurs in the context of SAP systems that utilize the Business Partner (BP) concept for managing customer and vendor data. This error indicates that the system could not find any customer records associated with the user trying to perform a specific action, such as creating or processing a quotation.
  Cause:
  
  Missing Business Partner Assignment: The user may not have any business partners assigned to their user profile. In SAP, business partners must be linked to users to perform transactions related to customers.
  Incorrect User Role: The user may not have the appropriate roles or authorizations to access customer data.
  Data Inconsistency: There may be inconsistencies or missing data in the Business Partner master data that prevent the system from linking the user to a customer.
  Configuration Issues: There may be configuration issues in the system that affect how business partners are mapped to users.
  
  Solution:
  
  
  Assign Business Partners:
  
  Go to the Business Partner transaction (e.g., BP) in SAP.
  Search for the user’s business partner record.
  Ensure that the appropriate customer roles (e.g., sold-to party, ship-to party) are assigned to the business partner.
  If no business partner exists, create a new one and assign the necessary roles.
  
  
  
  Check User Roles:
  
  Verify that the user has the correct roles assigned in the user management system (e.g., SU01).
  Ensure that the user has the necessary authorizations to access customer data.
  
  
  
  Review Business Partner Data:
  
  Check the Business Partner master data for completeness and accuracy.
  Ensure that the business partner is active and not marked as inactive or blocked.
  
  
  
  Configuration Review:
  
  Consult with your SAP Basis or configuration team to ensure that the mapping between users and business partners is correctly set up in the system.
  Review any relevant configuration settings in the SAP system that pertain to business partner management.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SU01 (User Maintenance), and others that may be used to manage users and business partners.
  Documentation: Refer to SAP documentation or help resources for detailed instructions on managing business partners and user roles.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the MY_QUOTATION_MSG002 error and ensure that users can access the necessary customer data in SAP.