How To Fix MY_CATS024 - Conflict with another offline change to the data record

SAP Error Message - Details

• Message type: E = Error

• Message class: MY_CATS - Message Class for CATS notebook

• Message number: 024

• Message text: Conflict with another offline change to the data record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MY_CATS024 - Conflict with another offline change to the data record ?

  The SAP error message MY_CATS024, which states "Conflict with another offline change to the data record," typically occurs in the context of the Cross-Application Time Sheet (CATS) module. This error indicates that there is a conflict between the changes you are trying to make and changes that have already been made to the same data record by another user or process while you were working offline.
  Cause:
  
  Concurrent Changes: Another user has modified the same time sheet entry or data record while you were working on it offline.
  Data Synchronization Issues: If you are working in an offline mode, the data you are trying to upload may not be in sync with the current state of the database.
  Locking Mechanisms: SAP uses locking mechanisms to prevent data inconsistencies. If a record is locked by another user or process, you may encounter this error.
  
  Solution:
  
  Refresh Data: Before making changes, refresh your data to ensure you have the latest version. If you are working offline, try to synchronize your data with the server before making any changes.
  Check for Conflicts: Review the changes made by other users. If possible, communicate with them to understand what changes were made.
  Reapply Changes: After refreshing and resolving any conflicts, reapply your changes. Make sure to do this in a way that does not conflict with other users' changes.
  Use Online Mode: If feasible, work in online mode to avoid conflicts that arise from offline changes.
  Error Handling: Implement error handling in your process to catch this error and provide a user-friendly message or guidance on how to resolve it.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases updates that may address known issues.
  User Documentation: Refer to the user documentation for CATS to understand how to manage time entries effectively and avoid conflicts.
  System Logs: Review system logs for additional details on the error, which may provide insights into the specific conditions that led to the conflict.
  Training: Consider training for users on how to manage time entries in CATS, especially in environments where multiple users are making changes simultaneously.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.