How To Fix MY_CATS023 - Internal error & has occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: MY_CATS - Message Class for CATS notebook

• Message number: 023

• Message text: Internal error & has occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MY_CATS023 - Internal error & has occurred ?

  The SAP error message MY_CATS023 ("Internal error & has occurred") typically indicates an issue within the Cross-Application Time Sheet (CATS) module. This error can arise from various underlying causes, and resolving it often requires a systematic approach to identify the root cause. Here are some common causes, potential solutions, and related information:
  Common Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as incorrect time entries or missing required fields.
  Configuration Issues: Incorrect configuration settings in the CATS module or related components can lead to internal errors.
  Authorization Problems: Users may not have the necessary authorizations to perform certain actions, leading to errors.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can also trigger internal errors.
  
  Potential Solutions:
  
  Check Data Entries: Review the time entries for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify the configuration settings in the CATS module. Ensure that all necessary settings are correctly configured.
  Authorization Check: Ensure that the user encountering the error has the appropriate authorizations to access and modify time entries.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages that can provide insights into the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to the MY_CATS023 error. Applying the latest patches or updates may resolve the issue.
  Debugging: If you have access to development tools, you can debug the program to identify the exact point of failure.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CATS, CAT2, and SLG1 for logging and troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review the official SAP documentation for CATS to understand the expected behavior and configuration settings.
  
  By following these steps, you should be able to diagnose and potentially resolve the MY_CATS023 error in your SAP system.