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Message type: E = Error
Message class: MW - Messages IS-R / Allocation Tables
Message number: 699
Message text: Item was not created for customer &1, article &2, delivery date &3
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MW699
- Item was not created for customer &1, article &2, delivery date &3 ?The SAP error message MW699 indicates that an item was not created for a specific customer, article, and delivery date. This error typically occurs in the context of sales and distribution processes, particularly when dealing with stock transport orders, sales orders, or deliveries.
Causes:
Missing Master Data: The customer or article master data may be incomplete or not properly maintained. This includes missing information such as sales area data for the customer or sales organization data for the article.
Invalid Delivery Date: The delivery date specified may be outside of the allowed range or may not be valid for the specific customer or article combination.
Stock Availability Issues: There may not be enough stock available to fulfill the order for the specified delivery date.
Configuration Issues: There may be configuration settings in the system that prevent the creation of the item, such as missing or incorrect settings in the sales document type or item category.
Business Rules: Certain business rules or validations may be preventing the creation of the item, such as credit limits being exceeded or blocked status on the customer account.
Solutions:
Check Master Data: Verify that the customer and article master data are complete and correctly maintained. Ensure that the necessary sales area data is set up for the customer and that the article is available for the relevant sales organization.
Validate Delivery Date: Ensure that the delivery date is valid and falls within the acceptable range for the customer and article. Adjust the date if necessary.
Check Stock Levels: Review the stock levels for the article to ensure that there is sufficient inventory available to fulfill the order. If stock is insufficient, consider adjusting the order or replenishing stock.
Review Configuration: Check the configuration settings related to sales documents and item categories to ensure they are set up correctly. Consult with your SAP configuration team if necessary.
Examine Business Rules: Investigate any business rules or validations that may be in place. Check for any credit limits, account blocks, or other restrictions that may be affecting the order.
Error Logs: Review any error logs or detailed messages in the SAP system for additional context on why the item was not created.
Related Information:
VA01
(Create Sales Order), VL01N
(Create Outbound Delivery), or MM01
(Create Material) to check or create relevant data.If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution.
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