How To Fix MW697 - The default unloading point for customer &1 could not be determined

MW697 - Overview

• Message type: E = Error

• Message class: MW - Messages IS-R / Allocation Tables

• Message number: 697

• Message text: The default unloading point for customer &1 could not be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MW697 - The default unloading point for customer &1 could not be determined ?

  The SAP error message MW697 indicates that the system is unable to determine the default unloading point for a specific customer. This can occur in various scenarios, particularly in logistics and sales processes where unloading points are relevant for deliveries and shipments.
  
  Cause:
  
  Missing Configuration: The unloading point for the customer may not be defined in the system. This can happen if the customer master data is incomplete or if the unloading point has not been set up in the relevant configuration settings.
  Incorrect Master Data: The customer master data may not have the necessary details filled in, such as the unloading point or related shipping information.
  Data Inconsistencies: There may be inconsistencies or errors in the data related to the customer or the unloading points.
  Transport Layer Issues: If the unloading point is dependent on transport layers or routes that are not properly configured, this error can occur.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer