How To Fix MW354 - Record &1 locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MW - Messages IS-R / Allocation Tables

• Message number: 354

• Message text: Record &1 locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MW354 - Record &1 locked by user &2 ?

  The SAP error message MW354, which states "Record &1 locked by user &2," indicates that a specific record in the system is currently locked by another user. This typically occurs when multiple users are trying to access or modify the same data simultaneously, leading to a conflict.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the same record.
  Transaction Locking: The record may be locked due to a transaction that has not been completed or has been left open.
  Background Jobs: A background job may be running that is accessing the same record.
  System Issues: Sometimes, system issues or bugs can lead to records being locked unintentionally.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for the other user to finish their transaction may resolve the issue. You can try again after some time.
  Identify the Lock: Use transaction code SM12 to view and manage locks. You can check which user has locked the record and the details of the lock.
  Contact the User: If you identify the user who has locked the record, you can contact them to see if they can release the lock.
  Release the Lock: If necessary and if you have the appropriate permissions, you can manually delete the lock from SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still working on the record.
  Check for Background Jobs: Use transaction code SM37 to check if any background jobs are running that might be locking the record.
  System Administration: If the issue persists, it may require intervention from your SAP Basis team to investigate further.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM37: To check background jobs.
  SM21: To view system logs for any related errors or warnings.
  
  
  User Communication: It’s often helpful to communicate with the user who has the lock to understand their actions and whether they can release the lock.
  Documentation: Refer to SAP documentation or support notes for more detailed troubleshooting steps related to locking issues.
  
  Always ensure that you have the necessary permissions and follow your organization's policies when dealing with locked records in SAP.