How To Fix /MVA/AMVIDEMSG162 - CIC inquiry for policy &1/contract &2 could not be deleted

/MVA/AMVIDEMSG162 - Overview

• Message type: E = Error

• Message class: /MVA/AMVIDEMSG -

• Message number: 162

• Message text: CIC inquiry for policy &1/contract &2 could not be deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMVIDEMSG162 - CIC inquiry for policy &1/contract &2 could not be deleted ?

  The SAP error message /MVA/AMVIDEMSG162 indicates that there was an issue when trying to delete a CIC (Customer Interaction Center) inquiry for a specific policy and contract. This error typically arises in the context of the SAP Insurance module, particularly when dealing with policy management and customer inquiries.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  Data Integrity Issues: The inquiry may be linked to other data records that prevent it from being deleted. For example, if there are transactions or references associated with the inquiry, the system may not allow deletion to maintain data integrity.
  
  
  Authorization Issues: The user attempting to delete the inquiry may not have the necessary permissions to perform this action.
  
  
  System Configuration: There may be specific configurations or settings in the SAP system that restrict the deletion of inquiries under certain conditions.
  
  
  Status of the Inquiry: The inquiry may be in a status that does not allow deletion (e.g.,