Message type: E = Error
Message class: /MVA/AMVIDEMSG -
Message number: 136
Message text: CIC answer does not contain any data for coverage
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/MVA/AMVIDEMSG136
- CIC answer does not contain any data for coverage ?The SAP error message /MVA/AMVIDEMSG136 indicates that the system did not receive any data for coverage in the context of a Customer Interaction Center (CIC) scenario. This error typically arises in the context of the SAP Variant Configuration or when dealing with specific customer interactions that require coverage data.
Cause: Missing Data: The most common cause is that the required coverage data is not available in the system. This could be due to incorrect configuration or missing entries in the relevant tables. Incorrect Configuration: The configuration settings for the product or service may not be set up correctly, leading to the system not being able to retrieve the necessary data. Data Synchronization Issues: If the data is supposed to be pulled from another system or module, there may be synchronization issues or delays. Authorization Issues: The user may not have the necessary permissions to access the coverage data.
Solution: Check Data Availability: Verify that the coverage data
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