How To Fix /MVA/AMVIDEMSG067 - Bonus-malus &1 in contract &2 of policy &3 was reversed or

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMVIDEMSG -

• Message number: 067

• Message text: Bonus-malus &1 in contract &2 of policy &3 was reversed or

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMVIDEMSG067 - Bonus-malus &1 in contract &2 of policy &3 was reversed or ?

  The SAP error message /MVA/AMVIDEMSG067 typically relates to issues in the bonus-malus system within the context of insurance contracts. This error indicates that a bonus-malus adjustment (which is a system used to reward or penalize policyholders based on their claims history) has been reversed for a specific contract and policy.
  Cause:
  
  Data Entry Errors: Incorrect data entry during the processing of bonus-malus adjustments can lead to this error.
  System Configuration Issues: Misconfigurations in the bonus-malus system settings or rules can cause unexpected behavior.
  Contract Changes: Changes made to the contract or policy that affect the bonus-malus calculation may trigger this error.
  Reversal Transactions: If a reversal transaction was processed incorrectly or if there are inconsistencies in the transaction history, this error may occur.
  
  Solution:
  
  Check Transaction History: Review the transaction history for the specific contract and policy to identify any inconsistencies or errors in the bonus-malus adjustments.
  Verify Data Entry: Ensure that all data entries related to the bonus-malus adjustments are correct and complete.
  Review Configuration Settings: Check the configuration settings for the bonus-malus system to ensure they are set up correctly according to business rules.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Bonus-Malus System: This system is commonly used in insurance to adjust premiums based on the claims history of the policyholder. A good claims history may lead to a bonus (discount), while a poor history may result in a malus (surcharge).
  SAP Modules: This error is likely related to the SAP Insurance module (e.g., SAP FS-CM or FS-ICM), which handles contract management and claims processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that may help in troubleshooting or reviewing the bonus-malus adjustments.
  
  If you are working within a specific SAP environment, it may also be beneficial to consult with colleagues or SAP experts familiar with your organization's configuration and processes.