How To Fix /MVA/AMVIDEMSG060 - Unanswered inquiry to ins. company &1 about prelim. contract &2 (proc.&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMVIDEMSG -

• Message number: 060

• Message text: Unanswered inquiry to ins. company &1 about prelim. contract &2 (proc.&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMVIDEMSG060 - Unanswered inquiry to ins. company &1 about prelim. contract &2 (proc.&3) ?

  The SAP error message /MVA/AMVIDEMSG060 indicates that there is an unanswered inquiry to an insurance company regarding a preliminary contract. This message typically arises in the context of insurance processing within the SAP system, particularly in modules related to insurance management.
  Cause:
  
  Pending Inquiry: The system has sent an inquiry to the insurance company regarding a preliminary contract, but there has been no response within the expected timeframe.
  Configuration Issues: There may be issues with the configuration of the communication settings between SAP and the insurance company.
  Data Issues: The data related to the contract or the inquiry may be incomplete or incorrect, leading to a lack of response.
  System Errors: There could be technical issues within the SAP system or the external system that is supposed to respond.
  
  Solution:
  
  Check Inquiry Status: Verify the status of the inquiry sent to the insurance company. Ensure that it was sent correctly and is still pending.
  Follow Up with Insurance Company: Contact the insurance company to inquire about the status of the preliminary contract and the inquiry.
  Review Configuration: Check the configuration settings in SAP related to the communication with the insurance company. Ensure that all necessary parameters are correctly set.
  Validate Data: Review the data associated with the preliminary contract and the inquiry to ensure that it is complete and accurate.
  Error Logs: Check the SAP error logs for any additional information that might indicate why the inquiry has not been answered.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or the technical team responsible for the integration with the insurance company.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal for documentation related to insurance management and error handling.
  Transaction Codes: Use relevant transaction codes (like SE80 for object navigator or SLG1 for application log) to investigate further.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  Updates and Patches: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve unexpected errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.