How To Fix /MVA/AMT_CALLBM014 - Bonus-malus data is available for the partner: Bonus-mal.ID: &1 level: &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /MVA/AMT_CALLBM -

  • Message number: 014

  • Message text: Bonus-malus data is available for the partner: Bonus-mal.ID: &1 level: &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /MVA/AMT_CALLBM014 - Bonus-malus data is available for the partner: Bonus-mal.ID: &1 level: &2 ?

    The SAP error message /MVA/AMT_CALLBM014 indicates that there is bonus-malus data available for a specific partner, identified by the bonus-malus ID (&1) and level (&2). This error typically arises in the context of managing bonus-malus systems, which are often used in insurance and other industries to adjust premiums based on the risk profile of a partner (e.g., a customer or an insurance policyholder).

    Cause:

    The error is triggered when the system detects that there is existing bonus-malus data for the specified partner. This could happen in various scenarios, such as:

    • Attempting to create or modify a record for a partner that already has bonus-malus data.
    • Trying to delete or change a partner's status without first addressing the existing bonus-malus data.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Existing Bonus-Malus Data:

      • Use the transaction code related to bonus-malus management (e.g., /MVA/AMT_BM or similar) to view the existing bonus-malus data for the partner in question.
      • Verify the details of the bonus-malus ID and level to understand the current status.
    2. Review Business Logic:

      • Ensure that the business logic allows for the intended operation (e.g., creating, modifying, or deleting records) when bonus-malus data exists.
      • If necessary, consult with your business process owner or SAP functional consultant to understand the implications of the existing data.
    3. Modify or Delete Bonus-Malus Data:

      • If the operation you are trying to perform is valid, you may need to modify or delete the existing bonus-malus data before proceeding.
      • Ensure that any changes comply with business rules and regulations.
    4. Consult Documentation:

      • Review SAP documentation or help files related to bonus-malus management for additional insights and guidelines on handling such errors.
    5. Contact SAP Support:

      • If the issue persists or if you are unsure about the steps to take, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.

    Related Information:

    • Bonus-Malus System: A system used primarily in insurance to adjust premiums based on the risk profile of the insured party. It rewards low-risk behavior with lower premiums and penalizes high-risk behavior with higher premiums.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to bonus-malus management, as they can help you navigate the system more effectively.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify bonus-malus data, as restrictions may lead to errors.

    By following these steps, you should be able to address the error and proceed with your intended operations in SAP.

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