How To Fix /MVA/AMT_CALLBM011 - Bonus-malus cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMT_CALLBM -

• Message number: 011

• Message text: Bonus-malus cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMT_CALLBM011 - Bonus-malus cannot be displayed ?

  The SAP error message /MVA/AMT_CALLBM011 Bonus-malus cannot be displayed typically occurs in the context of the Bonus-Malus system, which is used in insurance and other financial applications to manage risk and reward based on historical performance.
  Cause:
  
  Data Availability: The error may arise if the system cannot find the necessary data to display the bonus-malus information. This could be due to missing or incomplete records in the database.
  Configuration Issues: There may be configuration issues in the Bonus-Malus setup, such as incorrect settings in the customizing or master data.
  Authorization Issues: The user may not have the necessary authorizations to access the bonus-malus data.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  
  Check Data: Verify that the relevant data for the bonus-malus calculation is present and correctly maintained in the system. This includes checking master data and transaction data.
  Review Configuration: Ensure that the Bonus-Malus configuration is correctly set up in the system. This may involve checking the customizing settings in the SAP system.
  User Authorizations: Confirm that the user encountering the error has the appropriate authorizations to view the bonus-malus data. This may require coordination with the security team.
  System Logs: Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide guidance on troubleshooting.
  Documentation: Review the documentation related to the Bonus-Malus functionality in your specific SAP module (e.g., SAP Insurance).
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If you continue to experience issues after following these steps, it may be beneficial to escalate the matter to your SAP support team for further investigation.