How To Fix /MVA/AMP_MESSAGES043 - Fully comp. B/M ID &1 does not match B/M ID &2 from CIC notification &3

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMP_MESSAGES -

• Message number: 043

• Message text: Fully comp. B/M ID &1 does not match B/M ID &2 from CIC notification &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMP_MESSAGES043 - Fully comp. B/M ID &1 does not match B/M ID &2 from CIC notification &3 ?

  The SAP error message /MVA/AMP_MESSAGES043 indicates a mismatch between the business management (B/M) IDs in a specific context, typically related to a CIC (Customer Interaction Center) notification. This error usually arises in scenarios where there is an attempt to process or update a notification that has conflicting or inconsistent B/M IDs.
  Cause:
  The error occurs due to the following reasons:
  
  Data Inconsistency: The B/M ID associated with the notification does not match the B/M ID that is being referenced or processed. This can happen if the notification was modified or if there are multiple entries with different B/M IDs.
  Incorrect Configuration: There may be configuration issues in the system that lead to incorrect associations between notifications and B/M IDs.
  User Error: Manual entry errors or incorrect data input can lead to mismatched IDs.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify B/M IDs: Check the B/M IDs associated with the notification in question. Ensure that they are consistent and correctly assigned.
  
  Use transaction codes like IW22 (Change Notification) or IW23 (Display Notification) to view the details of the notification.
  
  
  
  Check CIC Configuration: Review the configuration settings in the CIC to ensure that the mappings and associations are correctly set up.
  
  Ensure that the B/M IDs are correctly defined in the relevant customizing settings.
  
  
  
  Data Correction: If you identify that the B/M ID is incorrect, you may need to correct the data. This could involve:
  
  Updating the notification with the correct B/M ID.
  Deleting or archiving any conflicting entries if they are no longer needed.
  
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any additional guidance or patches that may address the issue.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW21 (Create Notification), IW22, and IW23 for managing notifications.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific fixes or recommendations provided by SAP.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.