How To Fix /MVA/AMC_BM_MSG868 - Company of policy does not match company of BM

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 868

• Message text: Company of policy does not match company of BM

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG868 - Company of policy does not match company of BM ?

  The SAP error message /MVA/AMC_BM_MSG868 indicates that there is a mismatch between the company code of the policy and the company code of the business management (BM) document. This error typically arises in the context of insurance or financial services modules within SAP, where policies and related documents must be associated with the correct company codes.
  Cause:
  
  Company Code Mismatch: The policy you are trying to process is associated with a different company code than the one specified in the business management document.
  Data Entry Error: There may have been an error during data entry, where the wrong company code was selected for either the policy or the BM document.
  Configuration Issues: There could be configuration issues in the system that are causing the company codes to not align correctly.
  Policy Status: The status of the policy may not allow it to be processed with the current company code.
  
  Solution:
  
  Verify Company Codes: Check the company code associated with the policy and the company code in the BM document. Ensure they match.
  Correct Data Entry: If there was an error in data entry, correct the company code in either the policy or the BM document to ensure they align.
  Review Configuration: If the issue persists, review the configuration settings in the SAP system to ensure that the company codes are set up correctly for the relevant policies and documents.
  Check Policy Status: Ensure that the policy is in a status that allows it to be processed with the specified company code.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to view or edit the policy and BM documents, such as MVA or BM related transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Permissions: Ensure that you have the necessary permissions to view and edit the relevant documents in SAP.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /MVA/AMC_BM_MSG868.