How To Fix /MVA/AMC_BM_MSG867 - New bonus-malus with basic level; check for available bonus-malus data

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 867

• Message text: New bonus-malus with basic level; check for available bonus-malus data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG867 - New bonus-malus with basic level; check for available bonus-malus data ?

  The SAP error message /MVA/AMC_BM_MSG867 typically relates to issues in the Bonus-Malus system, which is often used in insurance and other financial applications to manage risk and reward based on historical data. This specific error indicates that there is a problem with the bonus-malus data that is required for processing a new bonus-malus calculation.
  Cause:
  
  Missing Data: The error may occur if there is no available bonus-malus data for the specific entity (e.g., customer, policy, etc.) you are trying to process.
  Incorrect Configuration: There may be a configuration issue in the bonus-malus setup, such as incorrect parameters or missing settings.
  Data Inconsistency: There could be inconsistencies in the data that prevent the system from retrieving the necessary bonus-malus information.
  Authorization Issues: The user may not have the necessary permissions to access the bonus-malus data.
  
  Solution:
  
  Check Data Availability: Verify that the bonus-malus data exists for the entity in question. You may need to run reports or queries to confirm this.
  Review Configuration: Ensure that the bonus-malus configuration is set up correctly. This includes checking the relevant customizing settings in the SAP system.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the bonus-malus data. This may involve running specific SAP transactions or reports.
  User Authorization: Ensure that the user has the necessary authorizations to access and process bonus-malus data. You may need to consult with your SAP security team.
  Consult Documentation: Refer to SAP documentation or help notes related to the bonus-malus functionality for any specific guidelines or troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate the bonus-malus configuration and data management (e.g., customizing transactions).
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.