How To Fix /MVA/AMC_BM_MSG863 - Bonus-malus cannot be transferred; no valid status exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMC_BM_MSG -

• Message number: 863

• Message text: Bonus-malus cannot be transferred; no valid status exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message /MVA/AMC_BM_MSG863 - Bonus-malus cannot be transferred; no valid status exists ?

  The SAP error message /MVA/AMC_BM_MSG863 indicates that there is an issue with the bonus-malus system, specifically that the bonus-malus cannot be transferred because there is no valid status available. This error typically arises in the context of managing bonus-malus systems, which are often used in insurance and other financial applications to adjust premiums based on the risk profile of the insured entity.
  Cause:
  
  
  Invalid Status: The primary cause of this error is that the system is trying to process a bonus-malus transfer, but the status of the relevant entity (e.g., a policy or account) is not valid for such a transfer. This could be due to:
  
  The entity being in a status that does not allow for bonus-malus adjustments (e.g., canceled, expired, or inactive).
  Missing or incomplete data that is required to determine the status.
  
  
  
  Configuration Issues: There may be configuration issues in the bonus-malus settings or the status management within the SAP system.
  
  
  Data Integrity Issues: There could be inconsistencies or errors in the underlying data that prevent the system from determining a valid status.
  
  
  Solution:
  
  
  Check Status: Verify the status of the entity for which the bonus-malus transfer is being attempted. Ensure that it is in a valid state that allows for the transfer. If the status is incorrect, you may need to update it accordingly.
  
  
  Review Configuration: Check the configuration settings for the bonus-malus system in SAP. Ensure that all necessary parameters and statuses are correctly defined and that the system is set up to handle the specific scenarios you are encountering.
  
  
  Data Validation: Perform a data integrity check to ensure that all required data is present and correct. Look for any missing or incorrect entries that could affect the status determination.
  
  
  Consult Documentation: Refer to SAP documentation or help resources specific to the bonus-malus functionality for additional guidance on resolving this error.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance. They may have access to logs or additional tools to diagnose the problem.
  
  
  Related Information:
  
  Bonus-Malus System: Understand how the bonus-malus system works within your organization and the specific rules that govern status changes and transfers.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide patches or updates that could resolve the issue.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.